Frequently Asked Questions
What payment methods do you accept?
I welcome Paypal and credit card via Paypal (you don't need a Paypal account to pay with your credit card via Paypal). I also accept payments via bank transfer, cheque and recorded delivery cash, by prior arrangement (please contact me at email@example.com)
How much is delivery?
- There is a flat rate worldwide shipping fee of £2.95. Purchase as much or as little as you like, you'll only pay £2.95 postage, no matter if you are in the UK, USA, Germany or Australia!
- United Kingdom items are delivered in approx 2- 4 working days
- International is approx 7 to 21 days (eg. Europe, USA, Canada, Japan, Australia etc).
- Packaging is handmade from pretty recycled card, hemp and tissue paper, and nearly all of it can be recycled, except for the organza gift bags (which are made from man-made fabric) which can be kept and re-used to to store your jewellery safely.
Do you ship internationally?
Yes, Nicabrac is based in the United Kingdom and welcomes all worldwide international orders.
Can I return my order?
Yes, I have easy returns! You can return any part of your order for any reason, within 30 days of delivery.
Can I customize jewellery?
Nicabrac welcomes customization requests, please email Nicole at firstname.lastname@example.org with your ideas or needs.
What is Nicabrac jewellery?
Nicabrac is the home of one of the most eclectic ranges of beautiful jewellery around, with items ranging from real antique Victorian necklaces, second hand silver and 1950s vintage costume jewellery, to brand new modern handmade glass beaded bracelets and new made-in-house hand carved rare gemstone pendants.
Our fabulous customers include brides, gift hunters, antique dealers, students, resellers, magazines, collectors, stylists, and even the odd museum. We welcome everyone, and would love to serve you too, so come on in!
If you can't find what you want, or have a particular request, please get in touch with Nikki for a friendly chat - I can adjust or often make jewellery to suit you.
Is your jewellery ethically made?
Fashion/ Costume Jewellery: many of our new pieces are individually handmade in the United Kingdom, using glass and crystal beads from around the world. Wood is sourced from a sustainable / ethically certified English timber merchants. Nicabrac also offers a range of original vintage & antique jewellery, (or recycled jewelry made from broken rescued vintage beads and parts) which is always a brilliant ethical choice.
Gemstone / silver jewellery: is mix of our own handmade designs, individually chosen sterling silver jewellery from a variety of sources that fits the Nicabrac ethos, second hand pre-owned silver, and also pre-made silver parts which are then assembled here in the UK. As best as possible I try to source from suppliers who offer ethically sourced sterling silver/ gemstones, and who support environmental/ ethical practices where appropriate.
Please read all item descriptions carefully, as each piece of jewellery is different (eg, some items are new, some are second hand).
How can I contact you?
Please email Nikki at: email@example.com
My office address (not open to public) is:
Seven East Street