Frequently Asked Questions
Nicabrac is an independent online emporium, established in 2005. Owner Nic Halford stocks the shop with a huge eclectic range fashion and costume jewellery - from modern, handmade, artisan and gemstone, to vintage, antique and pre-owned, you can find it here. Stock changes regularly, with many items being limited edition or one of a kind.
What payment methods do you accept?
Paypal and credit card via Paypal (you don't need a Paypal account to pay with your credit card via Paypal). I also welcome payments via bank transfer, cheque and recorded delivery cash, by prior arrangement (please contact me at email@example.com)
How much is delivery?
- All shipping is FREE worldwide. No minimum order required - purchase as much or as little as you like, all shipping is free.
- United Kingdom items are delivered in approx 2- 4 working days
- International is approx 9 to 21 days (eg. Europe, USA, Canada, Japan, Australia etc).
- Packaging is handmade from pretty recycled card, hemp and tissue paper, and nearly all of it can be recycled, except for the organza gift bags (which are made from man-made fabric) which can be kept and re-used to to store your jewellery safely.
Do you ship internationally?
Yes, Nicabrac is based in the United Kingdom and welcomes worldwide international orders.
Can I return my order?
Yes, we have easy returns! You can return any part of your order for any reason, within 30 days of delivery.
Can I customize jewellery?
Nicabrac welcomes customization requests, such as replacing small clasps with easy-to-use magnetic ones, swapping pierced ear posts with clip ons, or lengthening/ shortening strands, on all items. Custom prices start from only £1. Please email Nic at firstname.lastname@example.org for your customization requests.
Is your jewellery ethically made?
Fashion/ Costume Jewellery: most is individually handmade in the United Kingdom, using beads and findings from around the world.
Gemstone / silver jewellery: is mix of our own handmade designs, pre-made items, and second hand silver - please read item descriptions for more details. As best as possible I try to source from suppliers who can trace their gemstones from the mine, and who support environmental/ ethical work jewellery making practices and charities where appropriate. Nicabrac is increasingly cutting and polishing our own gemstones, sourcing specimens ourselves so I know full provenance, and using safe primitive non-machinery cutting and polishing techniques which use no electricity or dangerous chemicals.
Vintage Jewellery: is always good ethical choice, as you are naturally recycling pre-owned jewellery. Vintage jewellery can be very collectable, and is also a perfect choice for people who want wear beautiful unique items that no one else has.
How can I contact you?
Please email Nic at: email@example.com
My office address (not open to public) is:
Seven East Street